Cornelius and I have been together for just over two years. He came to me after Dell so conveniently lost my first laptop companion. He didn't have a name.
Cornelius has been good to me. He has held all of my music...he even kept my little secret about having both the Hansen CD and the Anastasia Soundtrack...all of my pictures, all of my studies and the fruits of my labor in said studies. Cornelius was the hold all for most aspects of my life.
Then, in early January, just after the holiday season, Cornelius got sick. A virus. Now in humans, a virus means that plenty of fluids and extra rest should have them good as new in no time. Unfortunately, this is not so for Laptops such as Cornelius.
I let Cornelius have plenty of rest, hoping that he was just tired. But every time I pressed his power button, this popped up on the desktop:
No joke. This image with the words "WARNING: YOUR COMPUTER HAS CONTRACTED A VIRUS" became my desktop background. Awesome.
I care deeply about Cornelius, but more so, I care deeply about the things he holds inside his plastic and metal body. So I began starting to remove my prized treasures. Music, papers written in the past both recent and long ago, and pictures galore. All was removed...except for 3.98 Gigabytes of pictures.
If you know me, you know that I am both a "shutterbug" and an avid scrapbooker. Needless to say, the thought of losing this many pictures made me sick. But alas, it was either the pictures, or Cornelius. So i bid farewell to the pictures hoping desperately that facebook and roommates had copies to be had.
I decided to call Dell and have them walk me through the restore process...just in case. I just didn't want to risk further damage to Cornelius.
Allen, (I love how the Indian call center techs all have such conveniently American names...) was the lucky technician to get my call. Having worked as a technical/customer support representative, I am generally a pretty nice person, even when I get frustrated. Allen checked my records and promptly informed me that my warranty had expired and that in order to help me with this, it would be a one time fee of $49. Okay. I'll call my cousin who is a computer genius or take it to a computer club geek and fix it that way. But thanks....
BUT then Allen said that it might be a wiser choice to have Dell walk me through the process so that I don't "lose my IP address, thus making it impossible to connect to the world wide web from this computer again." First off, World Wide Web? I prefer internet or getting "online". World Wide Web sounds so very 1994.....ooooooohhhh! The World Wide Web!...But, not wanting to risk never being able to use the miracle of the World Wide Web again, I gave Allen my Credit Card number and tried not to think about how I was going to pay for gas for our Spring Break adventure.
Allen then walked me through the following steps (those of you with Dell's, take notes!):
That's it. Two steps?! You charged me $49 to tell me to push two buttons!!?!??
Allen, I thought we were going to be pals. BFF even. But this. This made that dream impossible...Thanks Allen.
So, after three months, $49, and 4GB of my soul lost, Cornelius has risen.
Welcome back, good pal.
I care deeply about Cornelius, but more so, I care deeply about the things he holds inside his plastic and metal body. So I began starting to remove my prized treasures. Music, papers written in the past both recent and long ago, and pictures galore. All was removed...except for 3.98 Gigabytes of pictures.
If you know me, you know that I am both a "shutterbug" and an avid scrapbooker. Needless to say, the thought of losing this many pictures made me sick. But alas, it was either the pictures, or Cornelius. So i bid farewell to the pictures hoping desperately that facebook and roommates had copies to be had.
I decided to call Dell and have them walk me through the restore process...just in case. I just didn't want to risk further damage to Cornelius.
Allen, (I love how the Indian call center techs all have such conveniently American names...) was the lucky technician to get my call. Having worked as a technical/customer support representative, I am generally a pretty nice person, even when I get frustrated. Allen checked my records and promptly informed me that my warranty had expired and that in order to help me with this, it would be a one time fee of $49. Okay. I'll call my cousin who is a computer genius or take it to a computer club geek and fix it that way. But thanks....
BUT then Allen said that it might be a wiser choice to have Dell walk me through the process so that I don't "lose my IP address, thus making it impossible to connect to the world wide web from this computer again." First off, World Wide Web? I prefer internet or getting "online". World Wide Web sounds so very 1994.....ooooooohhhh! The World Wide Web!...But, not wanting to risk never being able to use the miracle of the World Wide Web again, I gave Allen my Credit Card number and tried not to think about how I was going to pay for gas for our Spring Break adventure.
Allen then walked me through the following steps (those of you with Dell's, take notes!):
1. Turn on your computer
2. When the Dell logo appears, tap the CTRL key and the F11 key at the same time.
That's it. Two steps?! You charged me $49 to tell me to push two buttons!!?!??
Allen, I thought we were going to be pals. BFF even. But this. This made that dream impossible...Thanks Allen.
So, after three months, $49, and 4GB of my soul lost, Cornelius has risen.
Welcome back, good pal.
2 comments:
ew stuff like that makes my blood boil! how annoying! stupid, over-rated, money sucking, conspiring, beast corporations!
Reunited and it feels so good! Glad you brought Cornelius back to life. Maybe a mom fairy will help with your gas for your speing break trip.
MWAH!
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